Delivery costs/Delivery times

Free delivery for orders above 50 GBP.


(working days)

(to 50 GBP)

Click & collect

3–7 days



3–7 days

3,99 GBP


Delivery is fully tracked and delivery notifications are sent via SMS, emails are also provided by the carrier. The courier will attempt to deliver the order to the given address and, if he does not find the recipient to be in, will deliver the parcel to the nearest DPD Parcel-shop if possible. If they don’t succeed, the package will be returned to our warehouse. A courier can deliver your package between 8am and 8pm.

If your order is to be delivered to the London Reserved store, you will be notified via email and a text message that the order is ready for pick up. The order will be waiting for you for 14 days. If the order is not picked up during this time, it will be cancelled and refunded.

Delivery is not available on bank holidays and weekends. Delivery times cannot be guaranteed. Shipping to underserviced areas may require longer delivery times.


Delivery times may be extended during sales and promotions periods. When sales and promotions periods are underway, the ‘pick-up in store’ option is also unavailable. Current delivery time, cost and available delivery options are visible when placing an order (during checkout).

Free Delivery

Watch out for free delivery days! Information about such a promotion is always displayed on the main page and during checkout. In such situations delivery is free for all orders, no matter the order amount.

Your personal data is safe with us

We are constantly looking for new solutions to better respond to your expectations when using our Service. We respect your privacy and care about the protection of your information, so in connection with updating the operation of the Service, we ask you to read the new version of the Privacy Policy, where we present the principles of handling personal data, the scope of their processing and the rights and obligations you have in this connection.