Why sometimes there are two prices on the label – the higher price stuck on the lower one?

Labels are printed long before the introduction of the product to the store. The reason for two different prices on the label is the repricing of a model prior to the sale. Prices can be changed either to lower or higher. There can be various reasons for changing prices – from economic factors, such as a change in exchange rates or a change in transport prices, to typical human error. In this case, the incorrect price is scribbled out, and a new price is stuck on the old one.

Is it true that the original price is increased before a sale or introduction of a special offer?

Placing higher price and promotional price at the same time is illegal. Such practices have no place in Reserved. Potential price changes take place before the introduction of the product to the store.

Why not all colours of the same model are marked down?

The decision about price reduction is motivated by many factors (including the customers’ interest in a given model). Sometimes, some colours are less popular than others and they tend to be marked down. Therefore, it may happen that only one colour will be marked down while other colours will remain the regular price.

Do prices at regular stores differ from those at the online store?

Products from new collections cost the same both at regular stores and the online store. As for special offers and sales, there can be discrepancies – prices at regular stores and at the online store may differ.

Your personal data is safe with us

Dear Customer,

To protect the personal data you have entrusted to us and in view of the fact that Regulation 2016/679 of the European Parliament and of the Council (EU) of 27 April 2016 becomes effective as of 25 May 2018, please be informed that, having your security at heart, we have made certain changes in our online shop that are connected to the protection of such data.

We have developed new Online Shop Terms & Conditions and a new Privacy Policy, both documents effective as of 25 May 2018. You will be able to read them on our website, tabs: Terms and Privacy Policy respectively. Links to those documents will also be available wherever you are dealing with consent to the processing of your personal data or to the Online Shop Terms & Conditions while visiting our website.

According to the Regulation in question, in addition to the rights of access, rectification and erasure of your data, you will have additional rights arising from the Regulation, such as: the right to request to have your data erased, the right to withdraw the consent to the data processing and the right to object to the data processing. We have adapted our shop to the new requirements. Your data remain safe. If you have any questions or doubts, please do not hesitate to contact us.