How long does it take for a complaint to be investigated?
According to standard procedures, complaints are investigated within 14 calendar days from the moment we receive your parcel.
According to standard procedures, complaints are investigated within 14 calendar days from the moment we receive your parcel.
We are constantly looking for new solutions to better respond to your expectations when using our Service. We respect your privacy and care about the protection of your information, so in connection with updating the operation of the Service, we ask you to read the new version of the Privacy Policy, where we present the principles of handling personal data, the scope of their processing and the rights and obligations you have in this connection.