PRODUCT RECALL INFORMATION

Offering superior quality products is Reserved’s core priority. Following reports of non-compliance with safety standards, we have decided to immediately recall the following product: Hair band with plastic decoration (product ID no.: RI072-42X).

If broken, the decorative pendant exposes sharp edges. Additionally, small elements spill from the broken vials. With our Customers’ best interest in mind, the Reserved brand has decided to take this preventive action to avoid potential damages.

Customers who purchased this product online can:

-fill out the complaint form available on their customer profile and send the product back (with the note: “Product Recall”) to the following address:

LPP SA Esklep Reserved.com

ul. Tczewska 2

83-00 Pruszcz Gdański

- order a free courier delivery via the Customer Service Centre.

- return it in any Reserved store for a full refund.

Customer who purchased the product in a Reserved store may return the product in any Reserved store for a full refund.

In case of any question, please contact us at: https://www.reserved.com/pl/pl/contacts/

We apologize for any inconveniences.