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30 day returns policy

Once you receive your order, you have 30 days from this date to return any unwanted or unsuitable products. If you want to return items free of charge, you may do so via a free GLS return label offered by us or through the shipping method of your choice (this option is carried out at your own cost and responsibility).

Important! The products which you wish to return cannot bear any marks of usage and must have all the original tags attached. Please also remember to include your invoice or a handwritten note with your order number and e-mail.

Instruction on how to create a return form and request a GLS return label: https://www.reserved.com/lu/en/returns

Privacy Policy Update!

We are constantly looking for new solutions to better respond to your expectations when using our Service. We respect your privacy and care about the protection of your information, so in connection with updating the operation of the Service, we ask you to read the new version of the Privacy Policy, where we present the principles of handling personal data, the scope of their processing and the rights and obligations you have in this connection.