The easiest way is to make a claim at Reserved store in London. Prepare your items and information which will allow us to confirm your purchase – ex. receipt, invoice or order confirmation.
You may also make the claim at our online store following the instructions:
- complete online return form available in your account
- pack the products and send them in a prepaid package to the following address:
Goglobal24, LPP, Unit 26 D Thornleigh Trading Estate, Dudley DY2 8UB
We enable the clients who make claims to send the items in question by courier at our expense. In order to do that you have to fill in online return form (available in Customer Account) as well as notify us via online contact form [link], that you want to return the items and including the address data for the pick up in your message.